Without question, EFI is first in service and support before, during and after the sale. Whatever the situation - delivery of the finished product, start-up and operator instruction, or technical and service help throughout the warranty period - the people you deal with are full time, specialized employees of EFI. If a warranty problem should occur, the start-up report instructs the operator to request assistance of the service technician who performed the original start-up. The confidence developed between the operator and his EFI service technician enhances the communication necessary to quickly recognize the cause of the trouble. Whether it is a component or operational problem - it is resolved by an EFI service technician - at the job site.